Meet Actroid, a new Japanese robot who can speak four languages and knows 40,000 phrases. I guess this is what you would call a robot automated system? As long as she doesn't give us options and asks us to press 1 afterward...

Update (3-12) - For anyone as interested as I am regarding this robot, you can see video here.

When I saw the video it reminded me of Disney's Hall of Presidents display with the "robots" and it also reminded me of an article I read in Slate (of course), about the more realistic robots and animation becomes, the more "creepy" they seem.

The problem, Mori realized, is in the nature of how we identify with robots. When an android, such as R2-D2 or C-3PO, barely looks human, we cut it a lot of slack. It seems cute. We don't care that it's only 50 percent humanlike. But when a robot becomes 99 percent lifelike—so close that it's almost real—we focus on the missing 1 percent. We notice the slightly slack skin, the absence of a truly human glitter in the eyes. The once-cute robot now looks like an animated corpse. Our warm feelings, which had been rising the more vivid the robot became, abruptly plunge downward. Mori called this plunge "the Uncanny Valley," the paradoxical point at which a simulation of life becomes so good it's bad.

I agree.